FAQ
Ask an org admin to grant access under Workspace → Members, or create the workspace under Organizations → Workspaces.
Switcher
I do not see the workspace I need
Switch reloads the whole app
Expected — session workspace changes require a reload so all product rails pick up context.
Members
cannot assign owner
Workspace owner is not assignable via Members. Use org Transfer ownership to move org and workspace owners together.
Org member but no workspace access
Org membership ≠ workspace membership. An admin must Grant access on Workspace → Members.
Environments
Secret save failed / sealing error
Organization sealing keys may be missing or misconfigured. Contact org admin or platform support.
Scenario cannot see my variable
Confirm the scenario links the correct environment and the variable key matches the script.
CLI & API {#cli-workspace}
CLI runs hit the wrong workspace
When you belong to multiple workspaces, set explicitly:
spanline auth workspace list
spanline auth workspace use <name-or-id>
Or export SPANLINE_WORKSPACE in CI. Without it, the API may default to your oldest workspace.
Token works in browser but not CLI
Browser uses session cookies; CLI uses API tokens. Create a token under Account → API tokens with the scopes you need.
MFA
MFA verification required after switch
Your org requires MFA. Complete verification or enroll under Account → Security.